KubeCon + CloudNativeCon Europe 2026

How to Track Per-Customer Costs in a Multi-Tenant AWS Architecture

Most SaaS infrastructure is multi-tenant by default. One AWS account, one EKS cluster, one RDS instance, shared across hundreds or thousands of customers. It keeps utilization high, yet makes answering “what does it actually cost to run customer X?” nearly impossible. This question comes up constantly, and the answers usually range from “we tag what […]

The Complete Guide to Cloud and AI Cost Attribution

Most SaaS companies cannot explain why one enterprise customer costs 20x more to serve than another. The data exists. It is spread across a Kubernetes cluster, three shared databases, a message queue, an external AI API, and a NAT gateway with no ownership attached. By the time the billing export arrives, the cost has happened. […]

You Don’t Have a Pricing Problem. You Have a Cost Visibility Problem.

Most SaaS pricing debates start in the wrong place. Teams argue about tiers. They agonize over seat counts versus usage limits. They benchmark competitors. They run surveys asking customers what they’d pay. Then they launch, watch margins compress, and wonder what happened. Here’s what happened: the pricing model was built on cost estimates, not cost […]