Challenge
Salt Security’s event-driven architecture relied heavily on shared resources across various system areas, including machine learning, pipelines, and the application. The DevOps team had implemented customer tracing using observability tools, but consolidating these insights into cost metrics proved challenging. Monitoring different areas separately and attempting to infer costs led to inaccuracies and inconsistencies.
The CFO team needed precise cost data to measure margins and refine pricing strategies to ensure profitable growth. This required a standardized approach to customer cost measurement, as their manual methods became increasingly difficult to manage.
Salt Security needed a comprehensive, automated solution to allocate customer costs effectively across Kafka and other shared resources.
Solution
Using Attribute, Salt Security overcame these challenges by leveraging their existing in-application identifiers, available at the payload level, to accurately allocate customer costs within Kafka messages and other shared resources. Attribute seamlessly integrated into their system with zero changes, consolidating cost insights across different areas and enabling Salt Security to build a trusted, automated cost model that aligned with their architecture properties.
Attribute’s zero-tagging technology provided DevOps and CFO teams with an efficient way to track customer costs across all system components. At the same time, access clear, actionable insights into business performance and margins.
Attribute’s consumption-based cost model seamlessly integrated into Salt’s multi-tenant architecture, capturing customer-specific costs with granular precision.
Results
- Standardized COGS Measurement: Salt Security successfully standardized their COGS measurement, establishing a single source of truth for both its CFO and DevOps teams in monthly discussions.
- Optimized Margins & Pricing Strategy: With full visibility into customer costs, Salt’s CFO can continuously refine the company’s pricing strategy, optimizing margins and boosting profitability.
- Improved Communication: Attribute streamlined communication between the DevOps and CFO teams, allowing Kfir and Gal to align on financial metrics, making discussions around margins and profitability more efficient.
Conclusion
By adopting Attribute, Salt Security was able to establish an accurate, standardized COGS measurement system that aligned both technical and financial teams. Optimizing customer cost allocation across their multi-tenant architecture not only improved internal collaboration but also enhanced profitability and competitiveness in the market.
Attribute simplified tracking customer costs in our multi-tenant environments. Customer cost measurement is now clear and standardized, and finance gets the business context they need. Integration was quick and required no changes.